Glad you got it working! :emotion-21: Thanks for posting back. The DigitalPersona 4500 Reader utilizes optical. Its compact design conserves desk space in enterprises, and its professional, modern appearance looks elegant in point-of-sale environments (POS). I cannot rmemeber the version that it does work with. The DigitalPersona 4500 Fingerprint Reader is a USB peripheral perfect for individual desk top users, as well as multiple users in shared environments.

The Mozilla and Internet Explorer login feautes may not work with the newer versions. If memory serves me correctly, right click on the icon near the clock, then look for check for updates.ĭigitalPersona is no longer supported, to the version for login and what you can get working is all. If you know a quick fix for that as well I'd appreciate it, but if not I'm sure I can figure it out with some research). Only problem is it's not recognizing Mozilla Firefox websites that have logon pages (I had this problem before and I think it has something to do with an add-on. Compatible devices: XE009EA, XE009EAR Download HP Pavilion dv6-3125sa SimplePass by Digital Persona v.5.2.0.233 driver.

Also my AVG trial ended the other day so perhaps its firewall was preventing it earlier? I'm not really sure, but it works now.

I did notice that it said during the installation something about an update. this time it did! I don't know what the difference was this time, but that driver in the link finally worked. Rick- I had tried that before, but it did not work. If anyone can help I'd really appreciate it again. Reinstalled the driver for Biometrics according to Dell Support website Uninstalled DigitalPersona completely and reinstalled it He may have deleted certain drivers in the Device Manager. But after testing to see if it was something with the driver, the DigitalPersona stopped working. The process known as DigitalPersona Local Agent or DigitalPersona (version 64-bit Helper Process) belongs to software HP ProtectTools Security Manager or HP SimplePass Identity Protection or Dell Data Protection Security Tools or DigitalPersona Personal or HP Client Security Manager or HPAsset component for HP Active. The problem turned out to be a hardware issue so they sent someone over to replace the webcam and it worked fine. DpAgent.exe file information DpAgent.exe process in Windows Task Manager. The problem began when a Dell Technician did a Dell Connect and played around with drivers while trying to fix a problem I was having with my webcam.

I believe it is a 64 bit operating system (that's what it says under My Computer properties). I have a Dell Studio 17 that came with Windows Vista, but I upgraded to Windows 7 (DigitalPersona still worked after this). My Biometrics works and I can log into Windows with my fingerprint, but DigitalPersona won't work, which also means I can't use my fingerprint to log into websites using the software.

Hp digitalpersona personal